October 09 - 10, 2018
The Ritz-Carlton Orlando, Grande Lakes, Orlando, FL

Sachin Tandon


Executive Director Customer Experience
JPMorgan Chase


11:35 AM Leveraging B2B Insights and How to Utilize Them to Drive CX

• Effectively transforming your data into actionable insights
• Predictive analytics tools to drive the customer journey and enhance client experience
• Advancing segmentation to identify differing business personas and buyer behavior
• Leveraging text, social and mobile analytics to yield client insights which can inform new products and brands
• Moving from a reactive to a proactive client experience


Check out the incredible speaker line-up to see who will be joining Aarthi.

Download The Latest Agenda