October 09 - 10, 2018
The Ritz-Carlton Orlando, Grande Lakes, Orlando, FL

Gene Kropfelder


Director of Channel and Enterprise Analytics
Ally Financial


12:05 PM ADVANCEMENTS IN AI TO MAKE SMARTER, FASTER DECISIONS

• Learn how Ally Financial partnered with Stratifyd to gain competitive intelligence
• Understand how omni-channel feedback can help your business increase customer acquisition and retention
• Monitor and analyze customer interactions to provide real-time evaluation and personalize the experience
• Identify and prioritize customer pain points to smooth the end-to-end customer journey


Check out the incredible speaker line-up to see who will be joining Gene.

Download The Latest Agenda