Sr. Strategic Business Consultant
Artificial Intelligence (AI) is a hot topic. While the automation is impressive, it’s vital to blend AI with the human touch to deliver the most effective customer experience.
Join this session to learn about:
- Seamless blending of bots and agents across all channels
- Breakthroughs in conversational voicebots, chatbots, socialbots
- Predictive routing to boost operational and revenue goals