October 10 - 11, 2017
Intercontinental Miami, Miami, FL

Marie Floyd

SVP Digital Customer Experience
Wells Fargo
Marie and her team are responsible for customer insights, design, and content for Wells Fargo’s mobile applications and web experiences. Marie has devoted her career to improving customer experiences in the high-tech industry since 1989. Her prior affiliations include eBay, Intuit, Nielsen Norman Group, Lotus Development, Dun & Bradstreet Software, and University of California at Berkeley. She is co-author of the best-selling 2002 book "Homepage Usability: 50 Websites Deconstructed", and has spoken and taught around the world on customer research methodologies and design. Recently, Marie was listed as a “Top FinTech Influencer in the US” by Let’s Talk Payments.”



Check out the incredible speaker line-up to see who will be joining Marie.

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