October 09 - 10, 2018
The Ritz-Carlton Orlando, Grande Lakes, Orlando, FL

Mark McMahill


Senior Director, User Experience and Digital Technology
AXA US


3:10 PM Welcome to the Dragon's Lair!

In this fun interactive session we will be asking you to brainstorm a new solution that would help you improve your customer experience. Working in teams you will be challenged to conceptualize, discuss and create a brand new solution that would fix your CX challenges.

Teams will present their ideas to a panel of industry expert judges, who will vote on the best idea!


Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda