October 09 - 10, 2018
The Ritz-Carlton Orlando, Grande Lakes, Orlando, FL

Oliver Nono


Head of Customer Success Executives
Zendesk


9:20 AM Connected conversations: provide customers with a seamless experience using an omni-channel approach

·         Developing an integrated interface to align dialogue regardless of channel
·         Improve efficiency and productivity through self-service, live chat and messaging
·         Simplify and personalize each engagement with the customer
·         Manage and monitor interactions through a single dashboard    


Check out the incredible speaker line-up to see who will be joining Oliver.

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