October 09 - 10, 2018
The Ritz-Carlton Orlando, Grande Lakes, Orlando, FL

Tosin Odesanya


SVP, Head of Digital Self-Servicing
Citi


1:45 PM Fintech Take Over - Innovative and Disruptive Strategies in CX (Part One)

• Learn from the Fintechs and Insurtechs redefining customer experience
• Fostering a culture of idea generation
• How to transform your business’ agility
• Customer experience ideas that will differentiate you from the competition
• Keeping your finger on the pulse of the latest CX strategies

2:15 PM Fintech Take Over - Innovative and Disruptive Strategies in CX (Part Two)

After 30 minutes of hearing from our Fintech and Insurtech experts, the audience will be asked to discuss the key
themes and topics of part one ready to ask the panelists a few questions.


Check out the incredible speaker line-up to see who will be joining Tosin.

Download The Latest Agenda