October 10 - 11, 2017
Intercontinental Miami, Miami, FL

Wayne White

Vice President, Partner Management
United Health Group
Wayne White is the Vice President of Partner Management, Consumer Services. In this position, Wayne manages a portfolio of eight BPO partners across 35 domestic and global outsourced contact centers performing inbound, outbound, translation, and back office services. Wayne is responsible for the operational performance as well as the RFP, contracting, and procurement of partners. Wayne joined UHG in 2007 and has held UHG leadership roles in multiple areas such as implementation, strategy, and business technology, including leading the program to design and develop the current contact center BPO desktop tool. Prior to joining UHG, Wayne worked for Compaq, HP, and also held roles with Sitel Corporation. Wayne resides in Phoenix, AZ with his wife and daughter. In his spare time, Wayne can be found in the gym, boating, attending concerts, and cheering on his daughter at her volleyball games. Wayne’s education includes a Bachelor of Arts degree from Memorial University of Newfoundland, Graduate diploma in Applied Information Technology, and the Wharton Executive Development Program.



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