TeleTech is a leading global provider of customer experience, engagement and growth solutions. We help some of the world’s top brands acquire, serve and retain their customers through: omnichannel customer care, tech support, inbound/outbound sales, analytics, technology, and CX consulting.
TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel, driving increased revenue, improved profitability and deeper customer loyalty. With more than 48,000 employees and 85 customer engagement centers around the world, we interact with 3.5 million customers every day in more than 20 countries across social, mobile, digital and face-to-face channels.
FSI is our second largest industry segment with specialized agents supporting leaders in retail banking, retail brokerage, property and casual insurance, and capital markets.