Successful financial services companies know that customer relationships are the foundation of their business. When identifying new leads and staying current with existing customers, every interaction must count. And with customers in the driver’s seat, it’s more important than ever before to ensure that your business model takes a customer-centric approach across all areas. It’s no longer enough to simply engage with your customers, you need to have meaningful dialogue, no matter the channel.
With Infor Customer Experience you can power the end-to-end enterprise sales and marketing process from planning and budgeting to execution, through sales automation and configure-to-quote, to upsell/cross-sell, customer service and retention. The result is a tailored and consistent brand experience designed to increase advocacy and engagement throughout the entire customer journey.
Visit www.infor.com/cx to learn how you can rise above the competition with Infor Customer Experience.